DLM Claims and Conceptual Areas

• YouTube Link
• Download (ZIP)
• Video Transcript
  • Transcript (PDF)
  • Transcript (DOCX)

• Facilitator Guide with Handouts (PDF)

Agenda

• Agenda (PDF)
• Agenda (DOCX)

Activity 1

• DLM Terms (PDF)
• DLM Terms (DOCX)

Activity 2

• Diagram of DLM Components (PDF)
• Diagram of DLM Components (DOCX)

Assessment

• Post-Assessment (PDF)
• Post-Assessment (DOCX)
• Link to online assessment: www.dlmpd.com/claims

• Certificate of Completion (PDF)

• PowerPoint Presentation (PPTX)